CCPA Compliance

TwinSide AI is committed to respecting your rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA). This page explains how these laws apply to our informational website and how you can exercise your rights.

Scope and Applicability

The CCPA/CPRA applies to California residents and grants specific rights regarding the collection and use of personal information. While TwinSide AI does not collect personal information through user registration or accounts, we may automatically collect certain data through website analytics, cookies, and server logs — such as IP addresses, browser type, device information, and usage patterns. This data is used solely for site functionality, traffic analysis, and improving content relevance.

Your Rights Under CCPA/CPRA

As a California resident, you have the following rights:

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request deletion of your personal information collected by TwinSide AI.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for targeted advertising. However, you may still submit an opt-out request to confirm this practice.
• Right to Non-Discrimination: You will not be denied services, charged different prices, or receive a different level of service for exercising your CCPA/CPRA rights.
• Right to Authorize an Agent: You may designate an authorized agent to submit requests on your behalf.

How We Comply

TwinSide AI does not maintain a database of personally identifiable user information. We use third-party analytics tools (e.g., Google Analytics) that operate under their own privacy policies. We do not sell or share your data with advertisers or data brokers. All data collected is aggregated and anonymized to ensure individual identities cannot be determined.

Data We Process

The personal information we may automatically collect includes:

• IP address
• Browser and device type
• Pages visited and time spent
• Cookie identifiers
• Referral URLs

This data is not linked to your name, email, or other direct identifiers unless you voluntarily provide it via a contact form.

Legal Basis for Processing

Under CCPA/CPRA, we rely on legitimate business purposes — such as site security, performance monitoring, and content improvement — as the basis for processing data. We do not process personal information for purposes beyond those necessary for the operation of our informational website.

How to Exercise Your Rights

To exercise your CCPA/CPRA rights, please send a request to:

Email: [email protected]

Include in your message:

• Your full name
• Proof of California residency (e.g., zip code)
• Specific right you wish to exercise (e.g., "I want to know what data you collected about me")

If you are using an authorized agent, include written permission signed by you.

Response Timeframes

We will acknowledge your request within 10 business days and respond fully within 45 days. If additional time is needed, we will notify you and explain the reason for the delay.

No Discrimination Policy

TwinSide AI does not and will not discriminate against you for exercising your rights under the CCPA/CPRA. You will continue to have full access to all content, tools, and resources on this site regardless of your privacy choices.

Updates and Changes

We may update this CCPA Compliance page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated "Last Updated" date.

Contact Information

For questions, requests, or complaints regarding your CCPA/CPRA rights, please contact:

Robert Alvarez
23501 Cinco Ranch Blvd
Katy, TX 77494
Email: [email protected]

For inquiries about our compliance practices, you may also contact the California Attorney General’s Office or visit oag.ca.gov/privacy/ccpa.